Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rhônedonnée Wines relationship with you in the context of this website.

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Restrictions:

 

To use this site you must be 21 years of age or older. The legal drinking age is the united States. If you are not of legal drinking age, please exit the site immediately. The content of the pages of this website is for your general information and use only and is subject to change without notice.

 

Wines may be sold and delivered only to a person who is 21 years of age or older. By placing an order, you represent that: (1) you are 21 Yeats of age or older; and (2) the person to whom any wine will be delivered is 21 years of age or older. Wines purchased from Rhônedonnée Wines are not for resale and are for personal consumption only.

 

Privacy:

 

We are committed to protecting your privacy. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted.

 

Shipping:

 

Due to specific state laws, we ship wine only to those states where direct shipments are permitted by law. Please email kirsten@rhonedonneewines.com if you need to update your shipping information or for any other shipping questions.

 

Return & Refunds:

 

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please email to kirsten@rhonedonneewines.com to arrange for the return of corked or flawed product.

 

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact Aaron at 805.704.4409 for return instructions.